Recalbox Forum

    • Register
    • Login
    • Search
    • Recent
    • Tags
    • recalbox.com
    • Gitlab repository
    • Documentation
    • Discord

    Solved Can't Connect

    Recalbox General
    cant connect
    11
    47
    24370
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Substring
      Substring last edited by

      Have you tried pinging google rather ?

      Former dev - Please reply with @substring so that i am notified when you answer me
      Ex dev - Merci de me répondre en utilisant @substring pour que je sois notifé

      mazur 1 Reply Last reply Reply Quote 0
      • mazur
        mazur @Substring last edited by

        @Substring Yes, pinging any other site works..

        Substring 1 Reply Last reply Reply Quote 0
        • Substring
          Substring @mazur last edited by

          @mazur ok can you try a traceroute to recalbox.com, archive.recalbox.com and www.recalbox.com ? Thank you

          Former dev - Please reply with @substring so that i am notified when you answer me
          Ex dev - Merci de me répondre en utilisant @substring pour que je sois notifé

          CapFuture1975 1 Reply Last reply Reply Quote 0
          • CapFuture1975
            CapFuture1975 @Substring last edited by

            When i use my pc with firefox, i also get a timeout error to connect to recalbox.com sever.

            1 Reply Last reply Reply Quote 0
            • Substring
              Substring last edited by Substring

              recalbox.com itself means nothing, should try with www.recalbox.com. And as your are on the forum, i guess the DNS does work

              ooops it does work for me :

              # ping recalbox.com
              PING recalbox.com (217.70.184.38): 56 data bytes
              64 bytes from 217.70.184.38: seq=0 ttl=53 time=7.614 ms
              64 bytes from 217.70.184.38: seq=1 ttl=53 time=7.370 ms
              64 bytes from 217.70.184.38: seq=2 ttl=53 time=7.448 ms
              64 bytes from 217.70.184.38: seq=3 ttl=53 time=7.336 ms
              64 bytes from 217.70.184.38: seq=4 ttl=53 time=7.521 ms
              64 bytes from 217.70.184.38: seq=5 ttl=53 time=7.438 ms
              64 bytes from 217.70.184.38: seq=6 ttl=53 time=7.607 ms
              64 bytes from 217.70.184.38: seq=7 ttl=53 time=7.504 ms
              ^C
              --- recalbox.com ping statistics ---
              8 packets transmitted, 8 packets received, 0% packet loss
              round-trip min/avg/max = 7.336/7.479/7.614 ms
              

              Former dev - Please reply with @substring so that i am notified when you answer me
              Ex dev - Merci de me répondre en utilisant @substring pour que je sois notifé

              1 Reply Last reply Reply Quote 0
              • Substring
                Substring last edited by Substring

                try pinging www.recalbox.com instead please

                Former dev - Please reply with @substring so that i am notified when you answer me
                Ex dev - Merci de me répondre en utilisant @substring pour que je sois notifé

                1 Reply Last reply Reply Quote 0
                • Substring
                  Substring last edited by

                  Been searching : it pings recalbox.com to say if you're connected or not. I guess we'll change that in 4.1 as this DNS is not accurate and points to nothing special. So the message NOT CONNECTED is a mistake

                  Former dev - Please reply with @substring so that i am notified when you answer me
                  Ex dev - Merci de me répondre en utilisant @substring pour que je sois notifé

                  mazur DannyOcean 2 Replies Last reply Reply Quote 0
                  • mazur
                    mazur @Substring last edited by

                    @Substring Thanks very much!

                    1 Reply Last reply Reply Quote 0
                    • DannyOcean
                      DannyOcean @Substring last edited by

                      @Substring

                      Same problem.
                      Network settings show "not connected".
                      But connection via SSH is fine.

                      Strange thing is that scraping of ROMs works and tracking with retroachievements server also work as it should. But no updates possible.

                      Yes, w-lan settings are correct, also looked in the config.
                      I can ping WWW.recalbox.com but not recalbox.com - same with firefox via laptop.

                      recalbox pings recalbox.com to check if we're "connected".

                      The "www" has to be in the address.

                      So how do we update to 4.1 if we get no connection with 4.0?

                      Substring 1 Reply Last reply Reply Quote 0
                      • Substring
                        Substring @DannyOcean last edited by

                        @DannyOcean easy pal ...

                        4.1 is not here, we are taking care of that dns thing. We'd still have a few tricks up our sleeve anyway. I'd like to say it should be solved by the weekend as we're working on it, but it does not only depend on us

                        Former dev - Please reply with @substring so that i am notified when you answer me
                        Ex dev - Merci de me répondre en utilisant @substring pour que je sois notifé

                        DannyOcean 1 Reply Last reply Reply Quote 0
                        • DannyOcean
                          DannyOcean @Substring last edited by DannyOcean

                          @Substring always easy 🙂
                          Also wanted to say a big THANK YOU to you and your colleagues. Coders, forum admins, translators etc... 🙂

                          1 Reply Last reply Reply Quote 0
                          • DannyOcean
                            DannyOcean last edited by

                            blog.recalbox.com also not working.

                            forum.recalbox.com is fine ... strange

                            1 Reply Last reply Reply Quote 0
                            • Substring
                              Substring last edited by

                              the blog is dead for months already

                              Former dev - Please reply with @substring so that i am notified when you answer me
                              Ex dev - Merci de me répondre en utilisant @substring pour que je sois notifé

                              1 Reply Last reply Reply Quote 0
                              • DannyOcean
                                DannyOcean last edited by

                                @digitaLumberjack @Substring

                                Sorry for double post, but I wanted to let you know that there might be an easy solution to fix the "no connection" problem.

                                If your host (gandi.net ?) supports .htaccess there might be an easy solution.

                                In ISPconfig the domain has to be "RECALBOX.COM" (without www) and auto-subdomain has to be "www"

                                The A records in the DNS setting:
                                IP for www.recalbox.com is 163.172.153.70
                                IP for recalbox.com is 217.70.184.38

                                That is why the update is not working and the recalbox shows "not connected"

                                To fix the problem the IP for recalbox.com and www.recalbox.com just have to be the same.
                                Check the DNS settings and see the A record for yourself.
                                The hoster (gandi.net ?) should be able to fix it.

                                You also have to add the following code to your root .htaccess file:

                                This redirects all non-www requests to your site to the www version

                                RewriteEngine on
                                RewriteCond %{HTTP_HOST} !^www.
                                RewriteRule ^(.*)$ http://www.%{HTTP_HOST}/$1 [R=301,L]

                                The second line means: if the HTTP_HOST does not (!) start with (^) "www.", then put it in memory for the next line. The next line says: from what was captured in the previous line, match everything (.*) from beginning (^) to end ($) and save everything (inside the parenthesis) as $1. Then replace $1 with ""; plus the HTTP_HOST variable.

                                And this would redirect all www requests to your site to the non-www version
                                RewriteEngine On
                                RewriteCond %{HTTP_HOST} !^my-domain.com$ [NC]
                                RewriteRule ^(.*)$ http://my-domain.com/$1 [R=301,L]

                                I really hope this helps, and everyone will be able to update 🙂

                                Cheers

                                fegemo 1 Reply Last reply Reply Quote 1
                                • fegemo
                                  fegemo @DannyOcean last edited by

                                  I am having the exact same issue - emulationstation does not recognize it's connected because the ping to recalbox.com fails. But kodi works fine.

                                  Any updates on this?

                                  Thanks!!!

                                  mazur 1 Reply Last reply Reply Quote 0
                                  • mazur
                                    mazur @fegemo last edited by

                                    @fegemo Not yet.. Waiting for 4.1 version..

                                    1 Reply Last reply Reply Quote 0
                                    • Mischler81
                                      Mischler81 last edited by

                                      Ping to recalbox.com does work for me now.

                                      1 Reply Last reply Reply Quote 0
                                      • fegemo
                                        fegemo last edited by fegemo

                                        Hey guys. I did one test here. It is somehow related to my ISP. Whenever I try to reach (ping, traceroute) recalbox.com from my home Internet connection (picture 1), the packets all get lost. But if I try to reach the same address using my 4G connection (picture 2), it works just fine.

                                        Do you guys have any idea on the cause of this strange ISP-specific behavior?

                                        Picture 1 (using my home connection):

                                        0_1482342581948_traceroute-recalbox-from-home.png

                                        Picture 2 (using my 4G connection):

                                        1_1482342581952_traceroute-recalbox-from-4g.png

                                        mazur 1 Reply Last reply Reply Quote 0
                                        • mazur
                                          mazur @fegemo last edited by

                                          @fegemo I think is really some ISP problem.. because i use GVT/VIVO too.. and i get no connection, but i can connect with 4G like you.

                                          I tried today with last RecalBox (Unstable 4.1.0 build 63), same problem again..

                                          Substring 1 Reply Last reply Reply Quote 0
                                          • Substring
                                            Substring @mazur last edited by

                                            @mazur as we said : dns problem. @digitaLumberjack seems not t have taken care of it yet

                                            Former dev - Please reply with @substring so that i am notified when you answer me
                                            Ex dev - Merci de me répondre en utilisant @substring pour que je sois notifé

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Want to support us ?

                                            90
                                            Online

                                            99.6k
                                            Users

                                            28.1k
                                            Topics

                                            187.1k
                                            Posts

                                            Copyright © 2021 recalbox.com