RecalBox x64 / PC = No sound over HDMI to TV

[dam_j]

Hello,
I finally finished a new HTPC (AMD 5600x / Nvidia 3060) and made a fresh RecalBox USB-Stick yesterday with version 8.0.1.

All seems to work besides HDMI-Audio to TV, i have 6 (!) HDMI / Displayport Audio devices to choose from but nothing works...

• I tried this on three different TV´s, (LG / Samsung / Sony) nut its always the same
• I made a Pi 4 with RecalBox 8.0.2 and HDMI-Audio works everywhere
• My cheap Logitech USB-Speakers also worked perfectly fine with the PC

What else can i try ??

Exact PC-Specification:

• AMD 5600x (not yet OC)
• Asus B550-I MotherBoard
• G.Skill 16GB 3600MHz Dual-Channel KIT
• EVGA RTX 3060 XC Gaming
• Samsung SSD 980 PRO 1TB
• Corsair SF Series Platinum SF600

Thanks in advance !

[Zing]

@dam_j See if this helps:

• https://wiki.recalbox.com/fr/tutorials/audio/fix-emulationstation-sound-issues
• https://forum.recalbox.com/topic/25592/pas-de-son-dans-les-emulateurs

[dam_j]

@zing I found / tried the second link before with no luck. Also the first link doesn´t solve my problem.
Besides the two links are for a different kind of problem since i don´t have any kind of sound not abnormal or only in Recalbox but not in games.

Thanks anyway !

[Zing]

@dam_j Try this:
https://wiki.recalbox.com/en/tutorials/video/display-configuration/external-screen-configuration

[dam_j]

@zing Also don´t work, i even tried all "DP"´s through and rebooted after every change.

[Alvin]

@dam_j

1. Stupid Question but did you try another HDMI Cabel ?
   Did your Cable can handle HDMI 2.1 ?

2. It seems that the EVGA RTX 3060 XC Gaming Grapic Card has 4 Outputs
   3x Displayport and 1x HDMI.
   Did you check the Recalbox.conf File ?
   What did it say under

------------ C - Audio ------------

Set the audio device (auto, hdmi, jack)

audio.device=auto

Set system volume (0..100)

audio.volume=90

Enable or disable system sounds in ES (0,1)

audio.bgmusic=1
If not set I would suggest that you set "audio.device" to "hdmi"

The default recalbox.conf file for PC
https://gitlab.com/recalbox/recalbox/blob/master/package/recalbox-system/x86_64/recalbox.conf

3. Did you try to Reset your Recalbox to Factory Settings and than start it again (with your TV connected and turned on before you start Recalbox ?)
   https://wiki.recalbox.com/en/basic-usage/features/reset-to-factory-settings

[dam_j]

@alvin

Another HDMI = Yes
48GB HDMI = Yes

Volume is 90%
System sounds are on

I tried Automatic and HDMI, nothing changed...

[dam_j]

@dam_j

Reset = Yes
Complete new install on new USB = Yes

[dam_j]

@dam_j !

https://ibb.co/RCtF4f8

What me also wonders is that my System is working really hard for just idleling in the menu...

[Alvin]

@dam_j said in RecalBox x64 / PC = No sound over HDMI to TV:

All seems to work besides HDMI-Audio to TV, i have 6 (!) HDMI / Displayport Audio devices to choose from but nothing works...

There is a Displayport and an HDMI-Port on your Motherboard
Your Graphiccard has 3 Displayports and 1 HDMI Port.
This makes 4 Displayports & 2 HDMI Ports = 6 Ports where you can get the Audio from.
Also the Motherboard has Audio-Connections and a Build-In HD Audio-Controller.

1, In the BIOS of your Motherboard, did you check the right Video-Ouput ?
See Page 27 on the Manual of your Motherboard -
Primary Video Device should be set to "PCIE Video

2. Did you disable the Onboard HD Audio Controller
   See Page 29 - Point 6,5 "Onboard Devices Configuration" on the Manual of your Motherboard ?

[dam_j]

@alvin

• The Onboard HD-Audio is disabled
• I don´t see any primary video option cause my AMD 5600x doesn´t have integrate graphics, so the DP and HDMI ports on my motherboard have no function

[Alvin]

@dam_j said in RecalBox x64 / PC = No sound over HDMI to TV:

i have 6 (!) HDMI / Displayport Audio devices to choose from but nothing works...

So what are these Devices called in Recalbox?

[dam_j]

@alvin

Can´t tell you that

[Alvin]

@dam_j said in RecalBox x64 / PC = No sound over HDMI to TV:

@alvin

Can´t tell you that

Okayyyy....

Do you know what ?
If yon can't or won't tell me without any reason I'm out of here.
Good Luck with your Problem !

[dam_j]

@alvin

Sorry that you out of here because i can´t answer you a question about RecalBox...

[Zing]

@dam_j Please download and install the latest official version that has just been released, and test again:
https://www.recalbox.com/download/

[dam_j]

@zing

Will do that ! Thanks.

[dam_j]

@zing
Ok, with 8.1 the only Audio Output device i have now is "DUMMY OUTPUT" which sadly doesn´t work.

[Zing]

@dam_j I can only imagine that the problem then is a driver incompatibility with your video card, and it's not something a user can solve on their own.

Some options:

• Open an issue in gitlab (check if there is not already a similar issue open), and wait for a response from one of the developers
  https://gitlab.com/recalbox/recalbox/-/issues
• Go to our official Discord channel and see if anyone has any other ideas (there's a chance a developer will answer you)
  https://discord.com/invite/NbQFbGM
• Invest financially in the project by becoming a Patron Recalbox, and have some special advantages, such as access to an exclusive discord channel:
  https://www.patreon.com/recalbox?utm_source=recalbox&utm_medium=website