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    Trouble with network connection after getting new router

    Recalbox General
    trouble network connection getting router
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    • robotrecords
      robotrecords last edited by

      Update: I just talked with my internet provider trying to get it to work and they said it does not appear to be an issue with the router. I find that odd because that's the only thing that changed.

      Zing Paulska 2 Replies Last reply Reply Quote 0
      • Zing
        Zing Global moderator Translator @robotrecords last edited by

        @robotrecords Did you set the Recalbox Wi-Fi IP? If so, that could be it.
        Otherwise, it doesn't seem to be a problem with Recalbox.
        Do a test on another internet if possible.
        Test with a clean installation of Recalbox, without configuring anything, if possible.

        Se a minha resposta foi útil, por favor, dê um voto positivo, clicando na seta para cima logo abaixo da resposta, ao lado de "citar".
        If my answer was helpful, please give a positive feedback by clicking the up arrow below the answer, next to "quote".

        robotrecords 2 Replies Last reply Reply Quote 0
        • Paulska
          Paulska @robotrecords last edited by

          @robotrecords
          so when you connected it with a network cable do you see an ip address in recalbox?
          lobby for netplay works?
          do you know how to login to your router to check if the router gave it an IP address?

          and your only issue is you cant access it through the computer?

          just need a couple more details before people can help you out.

          robotrecords 2 Replies Last reply Reply Quote 0
          • robotrecords
            robotrecords @Paulska last edited by robotrecords

            @Paulska With LAN and WIFI I see an IP and I am able to see netplay lobby on LAN but can’t with wifi. My router shows it as connected and I can see the assigned IP. I cannot access it on the computer (besides virtual controller) but also the retropie is saying it is Not Connected despite showing me the IP too. Happy to answer more follow ups. Thanks for your help.

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            • robotrecords
              robotrecords @Zing last edited by

              @Zing I did not set the IP but let the network do it.

              1 Reply Last reply Reply Quote 0
              • robotrecords
                robotrecords @Paulska last edited by

                @Paulska sorry just tested and Netplay lobby is working on wifi now too

                1 Reply Last reply Reply Quote 0
                • robotrecords
                  robotrecords @Zing last edited by

                  @Zing I just tested with another internet and got the exact same results. Creates an IP but listed as 'Not Connected'. Am able to browse Netplay lobby but not able to access recalbox.local on another pc on the same network.

                  Zing 1 Reply Last reply Reply Quote 0
                  • Zing
                    Zing Global moderator Translator @robotrecords last edited by

                    @robotrecords What version of Recalbox are you using (say the version, don't say "the latest")?
                    Have you tried to access Recalbox via Windows explorer using IP? Or even via Winscp?

                    Links that may be useful:

                    • https://recalbox.gitbook.io/documentation/v/francais/usage-basique/gestion-des-fichiers
                    • https://recalbox.gitbook.io/documentation/v/francais/tutoriels/systeme/acces/acces-reseau-via-winscp
                    • https://recalbox.gitbook.io/documentation/v/francais/tutoriels/reseau/partage/windows-10-impossible-dacceder-a-recalbox-depuis-le-partage-reseau

                    Se a minha resposta foi útil, por favor, dê um voto positivo, clicando na seta para cima logo abaixo da resposta, ao lado de "citar".
                    If my answer was helpful, please give a positive feedback by clicking the up arrow below the answer, next to "quote".

                    robotrecords 1 Reply Last reply Reply Quote 1
                    • robotrecords
                      robotrecords @Zing last edited by

                      @Zing Thank you for the help. I am on 6.1.1. I am not able to access via browser using the IP either. It also doesn't work from my iPhone (but the controller interface does). I just downloaded Winscp and was able to get access to it however which feels like I am getting closer now to a fix. Any additional help greatly appreciated.

                      Zing 1 Reply Last reply Reply Quote 0
                      • Zing
                        Zing Global moderator Translator @robotrecords last edited by

                        @robotrecords

                        I am on 6.1.1

                        Sorry, but the forum does not support outdated versions, you need to be using the latest version if you want support (and, unfortunately, for versions prior to 7.0, it is necessary to do a clean installation).

                        Se a minha resposta foi útil, por favor, dê um voto positivo, clicando na seta para cima logo abaixo da resposta, ao lado de "citar".
                        If my answer was helpful, please give a positive feedback by clicking the up arrow below the answer, next to "quote".

                        1 Reply Last reply Reply Quote 0
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