Update to 7.2 --> no sound

[neo207]

@Pitch64 i haven't changed the output or whatever. I was just asking if this could solve the problem. But now i will try choosing "pulse", if it worked for Salva_Davila

[Salva_Davila]

@Pitch64 Yes, I never had that problem in 7.1 or earlier. Something has changed in 7.2. Anyway the sound works, but it comes out very low. You have to also raise the level in the retroarch menu.

[neo207]

@Salva_Davila i tried but saving the configuration doesn't help. when i restart retroarch, I have "alsa" or whatever the standard output is called.
I also notice that the splash screen has no sound. So I only have sound in the recalbox menu, in kodi and in several systems like SMS; N64; GB; ... but definetely no sound in NeoGeo or MAME.

I mean there must be an option or a line in the config that could be changed to JACK (instead of hdmi), is it that difficult for the developers to tell me where to look at?

would be great not to downgrade to 7.1., which would mean i have to format my drive and so on

[Salva_Davila]

@neo207 In recalbox.conf in 7.1 yes, but in 7.2 it is assigned as "analog-output", which I assume replaces "jack".

------------ C - Audio ------------

Set the audio device (auto, hdmi, jack)

audio.device=alsa_card.1:analog-output

I have sound on the splash screen, although much lower than in 7.1.

[Pitch64]

@Salva_Davila said in Update to 7.2 --> no sound:

@Pitch64 Yes, I never had that problem in 7.1 or earlier. Something has changed in 7.2. Anyway the sound works, but it comes out very low. You have to also raise the level in the retroarch menu.

We added PulseAudio, which is used between the sound output and Alsa, for a better sound management.

[neo207]

@Salva_Davila can you explain how to choose pulse and save? i save the configuration, it shows a splash screen that it is saved as retroarchconfigcustom or sth. like that. but a reboot or restart of retroarch shows alsa instead of pulse again.

[neo207]

retroarchconfigcustom.cfg:

audio_device = ""
audio_driver = "pulse"
audio_dsp_plugin = ""
audio_enable = "true"
audio_enable_menu = "false"

(but in-game, when I check the options, it still says alsa instead of pulse)

recalbox config file:

------------ C - Audio ------------

Set the audio device (auto, hdmi, jack)

audio.device=alsa_card.0:analog-output

(i changed the 0 to a 1 but after a reboot i had hdmi in the recalbox menu... so i changed it to analog in the recalbox menu and looking into the config file, it has a 0 instead of a 1 again...)

ANY HELP?

[neo207]

oh great news - this ####### up update screwed KODI too! I have black screen for all videos and sound only. GREAT, thanks.

i am really p**sed in case you missed it

[Ry0san01]

Pour information les problèmes de son semblent survenir suite à la montée de version sur rpi 4 (même peut être aussi sur d’autres support ??) de 7.1.1 vers 7.2 si vous avez un support externe en plus de la sd card. Je viens de faire un reset usine sur la sd card et tout est ok : son et touche psx du core rearmed. Je suis en train de recréer ma clé usb à partir de la sd card suite à reset usine. Après quelques tests tout semble ok now.

[Salva_Davila]

@neo207 I changed it in the retroarch menu in a game. In "video". And then I saved core settings.

[KoCinsKy]

I have no sound after update. In recalbox menu a i have sound, but in game no sound. I use hdmi output, someone with same problem?. Some workaround for fix it?

Thanks.

[Salva_Davila]

@neo207 That fix the black screen on KODI problem. In spanish, use translator: https://malagaoriginal.blogspot.com/2021/04/actualizar-recalbox-711-72-solucionado.html

[tellymaneli]

Hello, I also updated. Splash screen and roms with no sound. Recalbox menu with sound. I use 3.5 jack / sound and HDMI for the monitor. Now I have completely replayed everything. Splash doesn't work but Recalbox Menu and Rom :-). I strongly suspect that there is a bug here. Entries in Alsmixer are also not saved after a restart.

[neo207]

@Salva_Davila OK THANK YOU FOR THE LINK, I used PUTTY in order to access my recalbox via ssh (i had to learn that, i hadn't done this before).

I restarted...
Spash Screen ---> has sound again
Kodi ---> no black screen, videos are working!!!
mame/neogeo games ---> sound is back!!! (what the heck was that?!?! it works!!!)

but meh... all mame games have the neo geo bezel now AND the games are not in the center of the screen but somehow bigger and moved to right-down.

IS There anyone who could help with this weird glitch which I got by fixing everything else with the help of Salva-Davila ?

I have to laugh right now, because I seem to be so close to the solution but still, something else is broken

[neo207]

@Ry0san01 said in Update to 7.2 --> no sound:

Pour information les problèmes de son semblent survenir suite à la montée de version sur rpi 4 (même peut être aussi sur d’autres support ??) de 7.1.1 vers 7.2 si vous avez un support externe en plus de la sd card. Je viens de faire un reset usine sur la sd card et tout est ok : son et touche psx du core rearmed. Je suis en train de recréer ma clé usb à partir de la sd card suite à reset usine. Après quelques tests tout semble ok now.

i don't understand everything but yes, i am using a raspberry pi 4 with 4gb ram

[Zing]

@neo207 Have you tried the factory reset that was suggested?
The reset will keep all your personal data, but it will reset all settings.

About kodi, this topic is in English and talks about the temporary solution:
https://forum.recalbox.com/topic/23883/radpberry-pi4-kodi-black-screen-7-2/7

[breakbob]

I had no in-game sounds but after restoring ES to Factory settings I can confirm the sound is back. Still don't know how to mix in-game sounds with custom music I put for ES main menu.

[Vacrial]

I have a solution

be sure that you recalbox is connected to internet (wifi).
Run a command dos

type :

ssh recalbox -l root

(-l set the login)

When SSH ask you to enter password type

recalboxroot

Now you can set the audio.

Type F6 to select sound output.

Choose heaphone (or your output)

Now you see the volum bar of you headphone output.

Put it to 100% to solve your problem

[Vacrial]

@Vacrial i forgot to say that after you enter the password and loggued in, run the tool :

alsamixer

and then you can set the audio.

[neo207]

@vacrial said in Update to 7.2 --> no sound:

@Vacrial i forgot to say that after you enter the password and loggued in, run the tool :

alsamixer

and then you can set the audio.

thank you but i eventually solved it by reseting everything and updating to 7.2.1 but now there is another bug -->
RETURNING FROM KODI TO RECALBOX MAKES THE MUSIC VERY LOUD. You solve this by lowering the volume, in my case from 50% to 49% and back to 50% again.
I hope there is a fix soon because i switch between kodi and recalbox quite often.