@phaenix360 I think with this laptop you're using the 32-bit version, right? I can not guarantee but, I believe that if with the 32bit version, even reinstalling did not work, then there may be an incompatibility of some driver, possibly the video card driver.
Unfortunately, Recalbox is not compatible with all devices, although it is compatible with most.
I know that the next version is expected to be more compatible, but I do not know when it will be released, nor can I guarantee that this is your problem.
Before formatting a computer to install Recalbox, it is best to install only on a pendrive and test if the system is compatible with the hardware.
