@redfox11 Hello!
Unfortunately, not all devices are compatible with Recalbox. you did not say which version and what architecture you tested, by the configuration of your computer I deduce that you have tried to install the 32-bit version, considering this, TEST the 64-bit version also (or vice-versa) it is not a guarantee, but it is better to test.
If the other version does not work, it is a sign that there is a driver incompatibility, probably with the video card (this has happened to me too, there is nothing to do for now).
They are testing a version, it is in the open beta phase, it promises to bring several improvements and greater compatibility, it is a possible future solution.