@dieseldave87 The purchase/sale/distribution of the already assembled Recalbox system is illegal, as it goes against the license to use Recalbox, ROMs and BIOS. Apart from the fact that the system is distributed for free by the Recalbox team, and whoever sells it unfairly profits.
Therefore, the forum does not support this type of image, if you want support as it is, you will need to contact whoever created this image.

In addition, the forum does not support outdated versions, as many errors are errors that have already been fixed over time.

As already said by Alvin, If you want support on the forum, download and install the latest official version:
https://download.recalbox.com/

As this is a third-party modified version, which goes against the forum's support rules, I'll block this topic.