@paradadf thanks, i tought that was the problem.
but the real issue was that i got my gpi case D-pad into “Axis mode”.
so the solution was getting the D-pad to “Hat mode”.
D-pad "Hat mode":
SELECT + D-PAD UP for 5 seconds. Device led will flash purple when done.
D-pad “Axis mode”:
SELECT + D-PAD LEFT for 5 seconds. Device led will flash purple when done.