Raspberry Pi 4

For information, Recalbox IS NOT compatible with Raspberry Pi 4 yet.
Pour information, Recalbox N'EST PAS encore compatible avec le Raspberry Pi 4.

The Recalbox Team.

New to Recalbox....Launching games goes to blank screen + Audio output only has 'Auto' as an option



  • Hello,
    I'm hoping someone can please help me out. I'm trying to get Recalbox working on my Wintel Mini PC. I've tried both 32 & 64 bit versions of Recalbox 18.07.13 and neither work. Anytime I go to launch a game, whether it's a game built-in or a ROM I've copied over (regardless of the system) I get a blank black screen and nothing happens. I have to shutdown the PC and start-over. The furthest I've got along is attempting to launch a Gameboy game....at least the Ninento logo appeared and the system locked up.
    Also within my Sound Settings, I don't have options to flip through as far as output, it's only coming up as 'Auto'. Neither HDMI or the audio jack port are working. Every time I go into the settings, the volume is at 0...even after setting it to a higher volume.
    Am I missing something here? I watched a video on Youtube and it seemed like a fairly easy process: https://www.youtube.com/watch?v=rSXrNoorVGs
    Perhaps it's the specs on my Wintel PC? Perhaps they don't jive with Recalbox? I should mention the Wintel is a dual boot between Windows 10 and Chrome....but I didn't think that should matter as the system is booting off a USB stick.
    Any suggestions would be greatly appreciated.
    Thanks!


  • Staff
    Team
    Moderator
    Translator

    @nilocretep please, give our latest beta a try. Find it here:
    https://forum.recalbox.com/topic/16576/february-2019-beta-version

    If you keep having problems, please create a support file and share it here.



  • Ran the command to generate an archive. What's the name of the file you need...or the actual name?
    Thanks



  • Sorry that meant to say location...



  • @paradadf How do I create a support file?
    Thanks


  • Staff
    Team
    Moderator
    Translator

    @nilocretep open the web manager from another device (pc, cellphone, etc.) with
    http://recalbox (from windows)
    Or
    http://recalbox.local (from mac, ios)

    And go to the support tab. From there you can generate the archive and share the link here.

    And please, if someone ask you to do something, google it or use the search function from the forum because it will be explained somewhere.



  • @paradadf Thanks! Appreciate it.
    Here's the link: https://file.ac/4Ebdh4qN1wQ/



  • Any suggestions as to why my system might be crashing?
    Thanks


  • Staff
    Team
    Moderator
    Translator

    @nilocretep I‘m afk so I can‘t look into your files now. I‘ll do it asap.


  • Staff
    Team
    Moderator
    Translator

    @nilocretep please, as I told you before, try our latest beta.
    https://forum.recalbox.com/topic/16576/february-2019-beta-version



  • @paradadf I did try it...same results. System crashes as soon as I launch any game.
    Do you want me to try to load it again and post the archive anyways? I just figured whatever error is causing this would be the same on both versions.
    Thanks


  • Staff
    Team
    Moderator
    Translator

    @nilocretep new drivers came with the beta so if you want to have the chance to ger it working, install it, try launching some games, remap your gamepad and create a support file afterwards in case you still can‘t play.



  • @paradadf Hmmmm....so I loaded the December release...it prompted that an update was available. I ran the update, it said it needed to reboot....and nothing. black screen. Multiple attempts to get back in, nothing.
    Decided to try a new USB with the new Feb image. It loads into Recalbox and then nothing works. Can't remap a gamepad....can't navigate with a keyboard or mouse....can't connect in via http://recalbox.
    It's too bad.....this looks awesome, but I'm not having a lot of luck here.


  • Staff
    Team
    Moderator
    Translator

    @nilocretep please, read the instructions!!! It says explicitly to NOT UPDATE the beta. And there is a february release, so please... please, install the latest beta.



  • @paradadf Please read what I just wrote! I said I loaded a new USB with the FEB release. Recal loads and then nothing responds.


  • Banned

    @nilocretep You never said what kind of gamepad you're using. Recalbox doesn't support keyboard as a game device.

    Depending on the gamepad there might be some configuration to do before using it.


  • Staff
    Team
    Moderator
    Translator

    @nilocretep I‘m trying to help you, and whenever I ask you something you answer giving a support archive of a version I didn‘t ask, you try another beta, you don‘t mention if you remapped your gamepad and saying the february beta doesn‘t respond at all but the christmas beta does (but nothing launches) means you are not even flashing/installing recalbox properly.
    If you can‘t make recalbox boot and respond with the february beta to create a support archive, I am sorry but there is nothing I can do.
    The only thing it occurs to me would be to, after getting the same behaviour, to try your usb in another pc and see what happens.



  • SNES gamepad.
    The Christmas release seems to be working now. Perhaps it was the USB? I don't know...it was the 3rd one I attempted. Maybe I'll be bold and try the Feb release with that same USB now. Recalbox now detects the audio device and launches games. So thanks for your help. One thing I've noticed is the games aren't smooth. Not an input lag, but almost like it's dropping frames or something of that nature. Any quick tips on how I can fix that? Would that be a Game Ratio setting? These same games/Roms run fine through Lakka...so I don't think it's the PC.
    Thanks


  • Staff
    Team
    Moderator
    Translator

    @nilocretep no idea. Try it on another pc and compare. It might be something isn‘t fully supported in our build.



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